👋 Welcome to Tegsoft Touch
Every call, chat and message answered, day and night
Tegsoft Touch gives your business AI agents that answer your customers on the phone, on WhatsApp, by SMS, by e-mail and on your website. They speak in your name, in your customers' language, with the facts you give them, and they hand the conversation to a person whenever it needs one.
No telephony project, no developers, no new phone number. You keep the numbers your customers already know, set up an AI agent in minutes, and watch it take its first call the same day.
New here? Start with the Quickstart under Getting Started: sign up, create your Touch Identity, set up an AI agent and connect your number in about 15 minutes.
What you can do with Tegsoft Touch
🤖 AI agents
Start from a ready-made template such as Receptionist or Appointment booking, choose a voice, and test it in your browser before a single customer calls.
📞 Your own numbers
Bring the business numbers you already have. One number carries voice, WhatsApp, SMS and Visual IVR, and you decide who answers each channel.
📘 Your rules, your knowledge
Engagement Rules set the tone, the topics and when to hand over. The Knowledge Base holds the articles, questions and answers and web pages your AI agents answer from.
🏢 Touch Identities
One Touch Identity for each company, brand or person you speak for. Run several from one account and switch between them in a click.
✨ Teggy, your AI guide
Ask Teggy anything about Tegsoft Touch, by typing or out loud. It shows you the way on screen and can prepare an AI agent or a number for you to confirm.
💳 Clear costs
Every screen that costs something shows an estimate in credits before you commit, so there are no surprises on the invoice.
How it works
1
Create your Touch Identity
Tell us who your AI agents speak for: your company, a brand, or yourself. It takes less than a minute.
2
Set up an AI agent
Pick a template, add your opening hours and services (or let Help me write this do it), choose a voice and test it.
3
Add your number
Add the number your customers call, verify it with a code, and choose the AI agent that answers.
4
Go live
Forward your calls to Tegsoft Touch, call your own number, and hear your AI agent answer.
Who Tegsoft Touch is for
- Small and growing businesses that lose customers to missed calls, after-hours messages and long waits.
- Clinics, salons, repair shops and studios that live on appointments and want them booked while the team is busy.
- Online shops that answer the same order and delivery questions every day.
- Sales teams that want every new lead greeted and qualified within seconds.
- Professionals and freelancers who need a personal assistant to answer for them when they cannot.
- Agencies and multi-brand companies that run customer communication for several brands from one place.
Why businesses choose Tegsoft Touch
- Never miss a customer. AI agents answer every call and message at once, 24 hours a day, including weekends and holidays.
- Speak your customers' language. Agents understand and answer in the language the customer uses, and you choose which languages they focus on.
- Stay in control. You write what the agent may say, what it must never say and when it hands over to a person.
- Keep your numbers. Nothing changes for your customers: they call the same number, and you can switch back at any time.
- Built on Tegsoft. Tegsoft Touch runs on the same Customer Engagement platform that more than 1,200 brands rely on for their contact centers.
Find your way in this knowledge base
Get started from zero | 🚀 Getting Started |
See what is new this month | ✨ What's New |
Get ideas for your business | 💡 Use Cases |
Build and fine-tune an AI agent | 🤖 AI Agents |
Connect a number, WhatsApp, e-mail or website | 📞 Phone Numbers and 💬 Channels |
Invite your team | 🏢 Touch Identities & Team |
Fix something that does not work | 🛟 Troubleshooting & FAQ |
Ready? Open the Console at console.tegsofttouch.ai and create your account.
On this page
- 👋 Welcome to Tegsoft Touch