Manage your numbers

Find a number

• Search numbers finds a number by its digits (spaces do not matter) or its country.
• Card view and List view; your browser remembers the choice.
• Filters: Verification (All, Verified, Unverified), Channel on (Voice, WhatsApp, SMS, Visual IVR) and Routing (All, Someone answers, Nobody answers yet). Clear filters shows every number again.

Read a number's card

• The number and its country.
• Verified on a date, or Unverified · Verify now.
• One line per channel with who answers, +N for extra rules, Nobody answers yet when the channel is on but nothing answers it, or Not enabled.
• Set up routing or Open routing, and the estimated monthly cost in credits.

Edit, reorder and delete

• Pencil: edit the number, its channel buttons and its verification. Enter or Save keeps the change; Esc or Cancel closes.
• Grip: drag to change the order; it is saved straight away.
• Bin: delete the number, together with all its routing rules for every channel.

Deleting a number in Tegsoft Touch does not cancel it with your operator. Turn off call forwarding on your line (dial ##002# on a mobile) so callers reach you again.

Costs

Each card shows the estimated monthly cost, counting only the channels that are on. On the number's own screen, the Estimated cost pill opens a calculator with one line per kind of use: incoming calls (via forwarding, VoIP or a provider number), outgoing calls, dialer campaign calls, WhatsApp conversations and templates, and SMS sent and received. Set a volume to 0 for anything you do not use. The volumes are kept only in your browser. AI agent costs are on the AI agent screen.