Leave or delete a Touch Identity

Leave a Touch Identity

Any member can leave. Managers, billing administrators and users can always leave; an owner can leave only while another accepted owner remains.

1. Go to Touch Identity Profile → Danger Zone → Leave Touch Identity, or your name → Account → Danger Zone.
2. Click Leave and type the Touch Identity's name. Any script works, and letter case and spaces are ignored.
3. Click I understand, leave this Touch Identity.

You land in another Touch Identity you belong to, or on the welcome screen if you have none.

Delete a Touch Identity

Only an owner can delete. Deleting works like removing a business from a map service: your content goes, and what customers wrote about you stays.

1. Go to Touch Identity Profile → Danger Zone → Delete Touch Identity → Delete.
2. Review what Will be removed, what Will stay and the Users who will lose access.
3. Type the Touch Identity's name and click I understand, delete this Touch Identity.

• You may delete your only Touch Identity; you then land on the welcome screen and can create a new one.
• Every member loses access. Members with no other Touch Identity see the welcome screen at their next sign-in.
• Managers cannot delete. If you need it deleted and you are a manager, ask an owner.