Quickstart: your first AI agent live in 15 minutes
In about 15 minutes you will have an AI agent answering calls to your own business number. You need a computer with a browser, the phone that has your business number, and a second phone to make a test call.
1
Sign up
Open console.tegsofttouch.ai and click Sign up. Use your e-mail and a password, or continue with Google, Apple or Facebook. E-mail sign-ups confirm the address with a 6-digit code.
2
Create your Touch Identity
Choose Business / Company or Other, type the name and pick a category. A business also enters its tax number and tax office. Click Create Touch Identity.
3
Create an AI agent
Go to Rules & Definitions → AI Agents → Create your first AI agent. Pick the Receptionist template and click Use this template. In System Prompt, add your opening hours, address and services, or click Help me write this and describe your business in your own words. Click Save.
4
Choose a voice and test
Open the agent from My agents. Under More settings → Add setting → Voice, play a few voices and click Use. Then click Test and talk to your agent in Conversation mode.
5
Add and verify your number
Go to Rules & Definitions → Phone Numbers → Add your first phone number. Type it with the country code, for example +905321234567, and press Enter. Click Verify now, send the code by SMS, voice or WhatsApp, and type it in.
6
Choose who answers
Click the number's card. On Voice → Routing, click Set an answer, choose AI Agent, pick your Receptionist and click Save.
7
Forward your calls and go live
Open Activate & Test. On a mobile line, dial the forwarding code shown on the screen (for example **61* + entry number + # to forward calls you do not answer). Call your number from another phone: your AI agent answers. Click It worked.
That's it: your AI agent now answers every call to your number, day and night. Keep improving it: add facts to the Knowledge Base, set your Engagement Rules, and turn on WhatsApp and SMS for the same number.
Tips for a great first week
- Start with "When you do not answer" forwarding. You still answer yourself, and the AI agent only takes the calls you miss. Switch to "All calls" once you are confident.
- Set the agent's Main language to the language most callers speak. It makes speech recognition far more accurate.
- Put the real facts in the instructions: hours, address, prices you are happy to share. Tell the agent never to invent anything.
- Fill in a short First Message with the agent's name, for example "Hello, this is Elif from Bright Dental, how can I help?".
- Follow Recommended in the left menu: it lists every step still open for your Touch Identity.
Before you turn on forwarding, ask your phone operator whether forwarded calls are included in your package. Some operators charge them like a normal call to the entry number.
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- Quickstart: your first AI agent live in 15 minutes