WhatsApp and SMS Campaigns (Coming soon)

WhatsApp Campaigns

Send WhatsApp messages to customers who opted in, using templates approved by WhatsApp: order and appointment updates (utility templates) or offers and news (marketing templates). Replies come back to your number and are answered by your AI agent.

• Needs a number registered on the WhatsApp Business Platform (see WhatsApp under Channels).
• Templates are charged per message; you can already see the rates in a number's Estimated cost panel.

SMS Campaign

Send confirmations, reminders and short offers by SMS to your customer lists, from your connected number. Replies reach your AI agent like any other SMS.

Get ready now

• Register your number with WhatsApp and connect SMS.
• Collect your customers' consent to receive messages.
• Organise your lists in Contacts and Contact Groups.