Agencies and multi-brand businesses

A business with several brands, a franchise with several branches, an agency serving several clients: each one needs its own voice, its own numbers and its own rules. In Tegsoft Touch each of them is a separate Touch Identity, and one account can run them all.

Why it works

• Fully separate. Each Touch Identity has its own phone numbers, e-mail addresses, websites, AI agents, Engagement Rules, Knowledge Base and members. Nothing leaks from one brand to another.
• One sign-in. Switch between Touch Identities from the switcher in the top bar. There is no limit to how many you create.
• The right people in each. Invite the client's own staff to their Touch Identity only, as owners, managers or users.
• Hand over cleanly. Make the client an owner of their Touch Identity, and once they accept, step down or leave.

Set it up

1. Open the switcher in the top bar and click Add New for each brand or client.
2. Give long names a short Display name (up to 30 characters) so they are easy to tell apart in the switcher.
3. Build each brand's AI agents from the same templates and adapt the tone in its Engagement Rules.
4. Invite each client's team from Settings → Users while that Touch Identity is selected.

Interested in a partnership for your agency? Write to sales@tegsoft.com.